This Privacy Policy explains how mywin88 collects, uses, stores, and protects your personal information when you use our platform. We take data privacy seriously — your information is handled with discretion and in accordance with applicable data protection law.
Last updated: June 2026 | Applicable to all mywin88 members, including Malaysian users
mywin88 uses industry-standard encryption to protect your personal and financial data both in transit and at rest. We do not sell your data to third parties.
mywin88 collects only the information necessary to operate the platform securely, verify your identity, process transactions, and comply with regulatory obligations.
You have the right to access, correct, and request deletion of your personal data held by mywin88, subject to regulatory retention requirements. Contact support to exercise your rights.
mywin88 uses cookies to improve your platform experience and serve relevant content. Non-essential cookies can be managed via your browser settings at any time.
mywin88 complies with applicable data protection regulations and the requirements of our international gaming authority licence, including mandatory KYC and AML data retention obligations.
mywin88 only sends promotional communications with your consent. You may opt out of marketing messages at any time by contacting support or adjusting your account communication preferences.
mywin88 ("mywin88", "we", "us", "our") operates the online betting and gaming platform accessible at mywin88.club. We are committed to protecting the privacy and personal data of our members ("you", "your", "Member") in accordance with applicable data protection legislation and the requirements of our international gaming authority licensing framework.
This Privacy Policy explains what personal data mywin88 collects about you, why we collect it, how we use and store it, who we share it with, and what rights you have in relation to that data. This Policy applies to all mywin88 members worldwide, including members based in Malaysia and across the broader Southeast Asia region.
Please read this Policy carefully. By registering a mywin88 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.
mywin88 collects personal data directly from you when you register, use the platform, or interact with our support team. We also collect certain data automatically through your use of the site. The categories of data we collect are set out below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number, nationality | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address (including city — e.g. Kuala Lumpur, Penang, Johor Bahru) | Registration form, account settings |
| Financial Data | Payment method details (e.g. Touch n Go account ID, bank account references), deposit and withdrawal history, transaction amounts in MYR | Cashier, payment processor |
| Betting & Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Automatic collection via cookies and logs |
| Communications Data | Support chat transcripts, emails, complaints submitted to mywin88 | Customer support interactions |
mywin88 does not intentionally collect sensitive personal data (such as race, religion, health information, or political opinions) unless required for a specific regulatory purpose. Where such data is collected, appropriate additional safeguards apply.
mywin88 uses the personal data we collect for the following purposes:
mywin88 processes your personal data on the following legal bases:
mywin88 engages trusted third-party service providers to support platform operations. These include payment processors (including Malaysian e-wallet and banking partners such as Touch n Go and Maybank), KYC verification providers, cloud hosting and infrastructure providers, game software providers, and customer support technology providers. All third-party processors are bound by data processing agreements and may only use your data for the purposes specified by mywin88.
mywin88 may be required by law to disclose personal data to regulatory authorities, law enforcement agencies, gaming licensing bodies, or financial intelligence units. Such disclosures are made only to the extent required by applicable law and applicable regulatory obligations.
mywin88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is not a product.
mywin88 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that allow the platform to function correctly, remember your preferences, and gather analytical data.
You can manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the mywin88 platform.
mywin88 retains your personal data for as long as your account is active and for a period thereafter as required by law and our licensing obligations. Specifically:
After the applicable retention period, personal data is securely deleted or anonymised.
mywin88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While mywin88 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your mywin88 login credentials and for notifying us promptly of any suspected breach.
Subject to applicable law and regulatory limitations, you have the following rights in relation to your personal data held by mywin88:
To exercise any of the above rights, contact the mywin88 data team at [email protected]. mywin88 will respond to all legitimate data rights requests within 30 days of receipt.
The mywin88 platform is strictly for adults aged 21 and over. mywin88 does not knowingly collect or process personal data from individuals under the age of 21. Where mywin88 discovers that personal data from an underage individual has been collected, that data will be immediately deleted and the associated account permanently closed. If you believe a minor may have registered with mywin88, please contact support at [email protected] immediately.
mywin88 operates infrastructure across multiple jurisdictions to deliver a reliable service to Malaysian members and players across the region. Where your personal data is transferred to or processed in a country outside your own, mywin88 ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms recognised under applicable data protection law. Your data will never be transferred to a country that does not offer an adequate level of protection for personal data without appropriate safeguards being applied.
mywin88 may update this Privacy Policy from time to time to reflect changes in data protection law, regulatory requirements, or how we operate the platform. Where changes are material, mywin88 will notify members by email to the registered address or via a prominent notice on the mywin88 platform. The "Last updated" date at the top of this Policy indicates when it was last revised. Your continued use of mywin88 following the effective date of any update constitutes acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data mywin88 holds about you, please contact:
mywin88 endeavours to acknowledge all privacy-related enquiries within 3 business days and to resolve substantive requests within 30 days. If you are not satisfied with how mywin88 has handled your privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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